Responsible Gambling at shweapp
Find protection tools here — including setting limits, self-exclusion, and requesting help — so that gaming stays enjoyable.
What Is Responsible Gambling?
Online games are meant to be a fun form of entertainment. Responsible gambling means controlling your time and money spent playing, and making sure gambling does not affect your daily life. At shweapp, players are in charge of their own choices and can use protection tools at any time.
It is important to check in with yourself while playing — notice whether you are playing for fun or trying to recover losses. Pay attention to any warning signs and seek support right away if you need it.
shweapp allows only players aged 21 and above to participate. Anyone under 21 is strictly prohibited from opening an account or playing.
Warning Signs to Watch Out For
If one or more of the following warning signs apply to you, it is time to reconsider your gambling
Financial Pressure
Borrowing money to play or using everyday living expenses for gambling is a sign of losing control.
Chasing Losses
Continuing to play in the belief that you will win back what you lost can take gambling beyond entertainment.
Impact on Sleep and Daily Life
If gambling is affecting your sleep or stopping you from focusing on work or school, it is time to cut back.
Hiding It from Family
If you are keeping your gambling secret from family or people close to you, it may be becoming a problem.
Unable to Stop
If you want to stop but cannot, you should use the self-exclusion tool.
Using Gambling to Cope with Stress
If gambling is your go-to when you are feeling low, it is worth finding healthier ways to unwind.
How to Use Protection Tools
shweapp provides tools so players can stay in control
Setting a Deposit Limit
Players can set a daily, weekly, or monthly deposit limit on their account. Only the player can change this limit and it takes effect immediately. It is one of the best ways to get ahead of financial pressure.
- Daily Limit — Set a deposit limit within 24 hours
- Weekly Limit — Control your spending for the week
- Monthly Limit — Suitable for long-term money management
Time-Out
If you want to take a break from playing, you can use the Time-Out feature. You can pause your play for a period of 24 hours to 30 days, and during this time you will not be able to log in and play on your account. It is an effective tool to keep your playing balanced.
- Period — Choose 24 hours, 7 days, or 30 days
- Account can be reopened once the period ends
- Win/loss records can still be viewed
Self-Exclusion
If you feel that your gambling is getting out of control, you can request self-exclusion. This will close your account for a set period (6 months to 5 years). With this option, you can make the decision yourself without needing anyone else's help.
- Period — Choose 6 months, 1 year, 2 years, or 5 years
- Account will not be reopened before the period ends
- Can be requested through the Support team
Viewing Play History
You can view your play records at any time — deposits, withdrawals, games played, and wins and losses. Understanding your own play patterns is what allows you to make better decisions.
- Weekly win/loss summary available
- Full deposit and withdrawal history available
- Check session duration and play patterns
How to Request Self-Exclusion
If you are finding it hard to control the urge to play, follow these steps to get help right away
- Open Live Chat — Open shweapp's 24/7 Burmese Live Chat and simply say "I want to self-exclude"
- Choose a period — Decide in advance whether you want 6 months, 1 year, 2 years, or 5 years, then let Support know
- Verify your identity — Support will confirm your player account and the exclusion will take effect immediately
- Check confirmation — A confirmation that the exclusion is complete will be sent from [email protected]
- Account can only be reopened when the period ends — No access will be granted during the self-exclusion period
21+ Age Verification
shweapp restricts online gambling in Myanmar to players aged 21 and above. This policy is strictly enforced to protect younger people. Every player must enter their date of birth when registering and will be subject to verification checks.
Parents and guardians should make sure their children or dependants do not access and play on this website. We also encourage the use of parental control software.
No one under 21 is permitted to play on this platform. If this rule is violated, the account will be closed.
Things parents should be aware of
- Install parental controls on computers and mobile devices
- Restrict access to online gambling websites
- Protect computer accounts with a password
- Have an open conversation with your children about online gambling
- Make sure children cannot use bank cards or payment cards
How to Get Help
If gambling is affecting your life, asking for help at that point is a sign of strength
shweapp Live Chat
For any gambling-related issue, you can talk to shweapp's 24/7 Live Chat in Burmese right away. The Support Team is always ready to help you set limits or self-exclude.
Contact by Email
You can send an email to [email protected] for gambling-related matters or questions about responsible gambling tools. The team will reply in Burmese.
If gambling is affecting your relationships, finances, or health, the responsible gambling tools can help, and you should also look for healthy lifestyle guidance. shweapp's Support Team can assist and point you in the right direction in such situations.
Use the responsible gambling tools and
enjoy playing
On shweapp, you can use limit-setting, time-out, and self-exclusion options at any time, and the Support Team is available 24/7 in Burmese